When, as human beings, we make conscious decisions to confront and deal with patterns of behavior, past decisions, or conditions that are not sustainable, there will be pain.
The purpose of effective communication is to ensure understanding and, most importantly, inspire or cause a desired set of actions to achieve well-defined outcomes.
Should we shy away from conflict? The answer is a resounding “No”!
Toxic cultures are created and sustained by toxic leaders. The unfortunate reality we face in today’s business environment is that toxic cultures are often celebrated and held in high esteem. For leaders with a conscience, the presence of toxic cultures in many industries reflects the psychological and emotional warfare that has infected increasingly more homes, communities, and organizations.
Most business leaders desire to create, sustain, and reinforce high performance cultures - few fail to do so because of the many distractions posed to them and their organizations.
I have frequently heard from leaders that it is sometimes more difficult to engage in performance improvement conversations with their subordinates than it is to fire them.
